General Manager - Bletchley Park

We are looking for an experienced General Manager to join the Benugo team at Bletchley Park. Set within the historic home of Allied code-breaking during World War II, our food operation at Bletchley Park spans multiple outlets across the site, serving freshly prepared hot meals, sandwiches, salads, cakes, and other baked treats, alongside a full range of hot and cold beverages. Our operation also includes bespoke catering for daytime and evening events across the Bletchley Park estate, supporting a variety of functions throughout the year.

Responsibilities

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard; Oversee and support the delivery of on-site events, ensuring smooth coordination, high service standards, and effective collaboration with both internal teams and the client for daytime and evening functions; To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client; To ensure the customers experience is maintained at all times to the highest standard from front and back of house; To continuously work towards improving sales and service; Financial and budget management including forecasting, cost control and forward planning; To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring; To ensure high levels of Food and Health & Safety are maintained at all times

Requirements

General Manager with a proven track record of success and building key client relations; Flexible availability to support occasional evening events, with confidence in managing or coordinating event services as part of a diverse operational environment; Excellent communicator with the ability to motivate and inspire; Astute financial and commercial awareness to ensure the continued success of the site

Nice to have

Experience in high volume and multi-site operations is highly desirable; A passion for food is a plus!

Benefits

Free lunch on shift; Free tea and coffee at any Benugo location; A monthly allowance to use at any Benugo location; Competitive rate; Life Assurance; Enhanced maternity and paternity leave pay for when your family is growing; Company sick leave; Company annual leave; Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients; Employee discounts at several retailers (via Perkbox app) & fitness providers; Access to our Employee Assistance Programme & our trained Mental Health First Aiders