General Manager - London Transport Museum

We are looking for an experienced General Manager to join the team at London Transport Museum. Located in the heart of Covent Garden, the London Transport Museum Café offers a relaxed and inviting space for museum visitors to unwind and enjoy delicious food and drinks. Whether it's a fresh coffee, a hearty lunch, or a sweet treat, our café is a key part of the museum experience. We pride ourselves on delivering great service, tasty offerings, and a welcoming atmosphere to everyone who walks through our doors.

Responsibilities

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard; To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client; To ensure the customers experience is maintained at all times to the highest standard from front and back of house; To continuously work towards improving sales and service; Financial and budget management including forecasting, cost control and forward planning; To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring; To ensure high levels of Food and Health & Safety are maintained at all times

Requirements

A General Manager with a proven track record of success and building key client relations; Excellent communicator with the ability to motivate and inspire; Have astute financial and commercial awareness to ensure the continued success of the site

Nice to have

Experience in high volume and multi-site operations is highly desirable; A passion for food is a plus!

Benefits

Free lunch on shift; Free tea and coffee at any Benugo location; A monthly allowance to use at any Benugo location; Competitive rate; Life Assurance; Enhanced maternity and paternity leave pay; Company sick leave; Company annual leave; Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients; Employee discounts at several retailers (via Perkbox app) & fitness providers; Access to our Employee Assistance Programme & our trained Mental Health First Aiders