General Manager

We’re looking for a passionate General Manager to lead the team at our exciting new location next to Reading Station. If you thrive delivering exceptional customer experiences, love great coffee, wine, cocktails, and craft beer, and enjoy leading by example, we’d love to hear from you! As the General Manager, you will be responsible for overseeing all aspects of the day-to-day operations. You will play a key role in ensuring the shop runs smoothly, delivering outstanding customer experiences, and driving profitability. Your leadership will inspire the team to create a welcoming environment, maintain high standards of quality, and build strong relationships with customers.

Responsibilities

overseeing all aspects of the day-to-day operations; ensuring the shop runs smoothly; delivering outstanding customer experiences; driving profitability; inspiring the team to create a welcoming environment; maintaining high standards of quality; building strong relationships with customers

Requirements

Proven experience as a General Manager or in a senior management role within the hospitality or food & beverage industry; Excellent communication, organisational, and problem-solving skills; A passion for coffee and delivering exceptional customer service

Benefits

A supportive and inclusive work environment; Additional leave; Company events; Company pension; Cycle to work scheme; Discounted or free food; Employee discount; Health benefits including free GP appointments