General Manager - The Iberian Pig Charlotte

The Iberian Pig is a modern Spanish tapas restaurant with locations in Decatur, Atlanta, Nashville and Charlotte. The menu is built around creative, shareable Spanish-inspired tapas and an extensive wine list of Spanish wines and craft cocktails served in a high energy, fast paced environment. As a General Manager, you will lead all aspects of restaurant operations, including financial performance, team development, and daily execution. This role focuses on cultivating a culture of genuine hospitality, developing future leaders, and maintaining the highest standards of fine dining service and guest experience with an owner's mindset. Physical demands: required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces; required to stand and walk for extensive periods of time without breaks during busy times; required to be able to lift or move up to 50 pounds without assistance.

Responsibilities

Lead all aspects of restaurant operations, including financial performance, team development, and daily execution; Ensure all service members are sufficiently trained to provide the best possible guest experience; Establish guest connections through table touches; Complete weekly Payroll & Tip Reports in an accurate and timely manner; Maintain accurate internal accounting systems; Ensure the reservation system is updated to maximize availability, guest satisfaction, and sales; Contribute to marketing efforts through off-site direct outreach; Manage interviews and hiring decisions; Manage onboarding and training processes for new service team members; Train new service team members on duties, policies and procedures; Train management team how to train service team; Invest in the team to allow for promotions and growth opportunities; Manage day-to-day operations including opening and closing shifts

Requirements

3+ years in the hospitality industry; proven experience as a Lead Server, Dining Room Manager, and/or equivalent management leadership in a finer dining restaurant

Benefits

Dining Discounts; Wellness Program; Pet Benefits; Shoes for Crews Discounts; Health, Dental, and Vision Insurance; Paid Time Off; 401k (Employer Match)