Global Head of AI

The Head of AI Strategy & Transformation will lead the development and execution of the business’s artificial intelligence strategy, ensuring alignment with enterprise-wide priorities while driving measurable business impact. This executive will serve as the central leader coordinating AI initiatives across all business lines, establishing governance, enabling innovation, and ensuring strategic investments in AI deliver operational efficiency, improved client and employee experiences, and revenue growth opportunities. This leader will provide strategic oversight across all AI efforts, working closely with internal business leaders, R&D teams, enterprise AI stakeholders, and external technology partners to accelerate adoption and maximize value realization.

Responsibilities

Define and execute the business-wide AI vision, roadmap, and strategic priorities aligned with broader enterprise objectives; Identify and prioritize AI opportunities that deliver measurable outcomes across cost reduction, operational efficiency, client experience, employee productivity, revenue growth, and innovation; Advise senior leadership on AI market trends, emerging technologies, risks, and strategic opportunities; Serve as the central point of coordination across all business lines to track, assess, and govern AI initiatives; Build and maintain a comprehensive portfolio view of all AI use cases, pilots, and implementations; Lead AI governance forums and executive steering committees, ensuring transparency, accountability, and decision-making discipline; Establish KPI frameworks to measure initiative success, business value realization, adoption, and scalability; Oversee enterprise-facing employee AI innovation programs; Create processes for evaluating, prioritizing, and advancing employee-driven AI opportunities; Foster a culture of experimentation, responsible innovation, and continuous AI learning; Partner closely with R&D, data science, and engineering teams to monitor delivery progress, track productivity and efficiency gains, assess adoption metrics and business impact, and ensure solutions align to strategic objectives; Act as the primary liaison between the business and broader enterprise AI leadership across State Street; Oversee relationships with third-party AI vendors, technology providers, and strategic external partners; Ensure vendor engagements align with business strategy, security standards, regulatory expectations, and enterprise architecture principles; Partner with procurement, legal, risk, and technology teams to govern vendor performance, contracts, and value realization

Requirements

12+ years of leadership experience in strategy, transformation, innovation, technology, or AI-related leadership roles; Proven track record developing and scaling enterprise-wide strategic initiatives; Deep understanding of AI/ML technologies, enterprise AI operating models, and emerging industry trends; Experience leading cross-functional governance and executive steering committees; Strong executive presence with ability to influence senior stakeholders across business and technology organizations; Experience managing external vendor and strategic technology partnerships; Strong commercial and operational acumen with demonstrated ability to connect technology investments to business outcomes; Strategic thinker with strong execution discipline; Highly collaborative and influential across organizational boundaries

Nice to have

Experience within large-scale regulated financial services or similarly complex enterprise environments strongly preferred

Benefits

Retirement savings plan (401K) with company match; Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; Paid-time off including vacation, sick leave, short term disability, and family care responsibilities; Employee Assistance Program; Incentive compensation including eligibility for annual performance-based awards; Tax advantaged savings plans; Medical Care and Insurance; Well-Being Programs; Financial Well-Being; Holidays and Time Off; Supporting Families; Other Benefits including group savings, discounts at sport clubs and cinemas, and employee referral bonus program; Paid volunteer days; Flexible work-life support; Inclusive development opportunities; Vibrant employee networks