Global Lean Six Sigma Manager

JLL is seeking a dynamic and results-driven Lean Six Sigma Manager to lead our continuous improvement initiatives. In this strategic role, you will be responsible for developing and implementing our Lean Six Sigma program to drive operational excellence, enhance client value, and foster a culture of continuous improvement across our service lines.

Responsibilities

Develop, deploy, and manage a continuous improvement strategy aligned with JLL's business objectives; Identify and prioritize key business processes for improvement using data-driven analysis and stakeholder collaboration; Lead a portfolio of high-impact Lean Six Sigma projects, ensuring completion on time and within scope; Serve as primary subject matter expert and advocate for Lean Six Sigma methodologies; Lead cross-functional teams through the full DMAIC project lifecycle; Facilitate Kaizen events, value stream mapping sessions, and Lean workshops; Apply advanced statistical analysis and process control techniques to diagnose root causes and validate solutions; Ensure project improvements are implemented and sustained through control plans, training, and monitoring; Develop and deliver training programs on Lean Six Sigma principles and tools; Coach and mentor Green Belts and project leaders; Establish KPIs to track process performance and impact; Analyze complex data sets and prepare reports for senior leadership on project status and outcomes; Champion a culture of data-driven decision-making and continuous improvement; Partner with department leaders to secure buy-in and facilitate adoption of improvements; Ensure training curricula and communication collateral adhere to corporate brand guidelines

Requirements

Bachelor's degree in Engineering, Business Administration, Operations Management, or a related field; Lean Six Sigma Black Belt certification from a recognized institution; Minimum of 5-7 years of experience in a dedicated continuous improvement role, with at least 3 years in a leadership capacity coaching others; Expert-level mastery of Lean principles (Value Stream Mapping, 5S, Kaizen, Waste Reduction) and Six Sigma methodologies (DMAIC, Statistical Process Control, Design of Experiments); Advanced proficiency with statistical software (Minitab, JMP) and Microsoft Office Suite (Excel, PowerPoint, Visio); Proven experience leading multiple complex Lean Six Sigma projects with documented significant financial and operational impact; Excellent facilitation and influencing skills across a global matrixed organization

Nice to have

Master's degree (MBA or MS in a relevant field); Lean Six Sigma Master Black Belt (MBB) certification; Experience in Commercial Real Estate, Facility/Property Management, or related professional services industry; PMP (Project Management Professional) or Agile/Scrum certification; Experience with business intelligence tools (Power BI, Tableau)