Go to Market Systems Admin (HubSpot)

Teya is seeking a Go to Market Systems Admin to be the guardian of its HubSpot CRM, which holds sales deals, activities, conversations, reporting, automations and portfolio for its sales agents. The role focuses on keeping the system healthy, trustworthy and scalable through root cause investigation, prevention, measuring CRM health, turning data into action, and hands-on building and improvement.

Responsibilities

Investigate root causes of HubSpot failures and drive them to a fix; Prevent recurring issues by hardening implementations and putting guardrails in place; Build dashboards that measure CRM health, including error rates, adoption and data quality; Globalise and clean up reporting once requirements from Commercial Excellence are aligned; Retire dashboards no one needs; Create new automations and refine existing ones; Keep the instance clean, governed and scalable across European markets; Act as single point of contact when the CRM misbehaves

Requirements

Experience with a CRM (HubSpot ideal, Salesforce or similar welcome); Experience with ticketing and SLAs; Comfort building automations and reading the logic behind them; Detective's instinct for finding root causes; Owner's mindset; Reactive when it counts and proactive by default; Data-driven and analytical; Confidence to challenge requests

Nice to have

Experience with Salesforce or similar CRM; Understanding of custom code