Group Tours Sales Manager

Group Tours Sales Manager required for this pioneering adventure travel company. 12-month fixed term contract. 40K basic salary plus 20K OTE (paid from month 1 based on current team performance) London-based with 2 days in the office per week and 3 from home.

Responsibilities

Lead and develop a Group Tours Sales team, ensuring revenue goals are consistently achieved; Coach staff on pipeline control, conversion, customer service and professional growth; Monitor quotations and bookings for accuracy, profitability and payment status; Deliver sales training while improving internal procedures, systems and team efficiency; Support the development of Group Tour extensions and bespoke Private Journeys; Manage rotas, distribute enquiries and provide cover for the Tailor-made Sales Manager when needed; Conduct performance reviews and contribute to employee development; Work with sustainability colleagues on responsible tourism, carbon reduction, plastic reduction and B Corp initiatives.

Requirements

Successful sales leadership experience within the travel sector; At least two years in a senior travel-sales position; Strong people-management, coaching and target-delivery abilities; Good destination knowledge and understanding of travel itineraries; Excellent planning, organisation, communication and attention to detail; Strong customer-service skills and confidence working independently; Understanding of adventure-travel customers; Commitment to ethical and sustainable tourism; Proficiency with Microsoft Office, CRM technology and tour-operation systems; Genuine passion for travel and creating high-quality customer experiences.

Benefits

20K OTE (paid from month 1 based on current team performance); Hybrid working (2 days in the office per week and 3 from home)