Gucci Operations Controller - Holt Renfrew Vancouver

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. You will serve as a Gucci Ambassador by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.

Responsibilities

Support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues; Execute shipping and receiving process, reporting issues to Store Director or Operations Manager and taking necessary steps to resolve; Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV's and damages; Assist Store Director or Operations Manager with identifying problems in operations process and resolve them quickly and timely manner; Maintain clear and accurate operations documents/procedures for reference purposes; Submit all 8300 and tax-exempt forms as received; Communicate all discrepancies/issues immediately to management; Process repairs and damages on a timely basis according to company guidelines; Assist with physical maintenance of the boutique; Place orders as needed for all supplies for the office and store; Ensure compliance with company standards, procedures, and security guidelines; Ensure accurate and organized store inventory at all times; Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from Store Director or Operations Manager

Requirements

Experience with technology to utilize internal retail systems and shipping software programs; Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes; 1 year of administrative or stock experience; Strong attention to detail and ability to multitask; Familiar in Microsoft Word and Outlook; Flexibility to work a retail schedule, which will include evenings, weekends, and holidays; Proper work authorization to work in Canada; Positive attitude, excellent communication skills and a passion for the brand

Nice to have

Bachelor's Degree; experience preferably in a luxury environment