Guest Relations Executive (Arabic Speaking)

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

The primary responsibility is to provide impeccable services to guests. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. You will handle all guest inquiries, requests, and comments promptly and efficiently, ensuring their stay in the hotel is to their fullest satisfaction.

Requirements

Arabic Speaker.; Prior direct experience in Hotel Front Office & F&B operations is preferred.; Excellent communication skills, fluency in Arabic and English.; Be able to work in shifts, weekends, and public holidays.; Computer skills in MS Office, experience in operating/using Property Management Systems (PMS) is preferred. With Opera experience is preferred.