Guest Services Attendant

Guest Services Attendant will serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats. Assist with last minute pre-event needs, including setting-up, decorating, and finding materials. Assist with last minute and/or emergency patron needs. Provide special accommodations for wheelchairs and other physically challenged patrons, senior citizens, students, and groups.

Responsibilities

Works in conjunction with House Managers; Serves as the first line for patron issues and concerns; Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats; Serve as coat check attendant; Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc.; Provide special accommodations for wheelchairs and other physically challenged patrons, senior citizens, students and groups; Work extended and/or irregular hours including nights, weekends and holidays as needed.

Requirements

High school diploma or G.E.D.; one (1) to two (2) years related experience and/or training; or an equivalent combination of education and experience; exceptional skills in customer relations, communications and problem solving; ability to follow oral and written instructions and communicate effectively with others in both oral and written form; ability to maintain an effective working relationship with clients, employees, exhibitors, patrons and others; ability to remain flexible and adjust to situations as they occur; ability to stand for long hours during events; ability to stoop and lift; must be able to lift and/or move up to 25 lbs.

Benefits

Free employee parking; tickets to shows.