Head of Admissions

Inspired Education are looking for an ambitious Head of Admissions. As the driving force behind admissions, you'll shape the experience from a family's very first enquiry through to enrolment, onboarding and beyond. Working closely with the Head of School and our Central Marketing Team, you'll combine data, insight and outstanding customer service to grow enrolment, build lasting relationships and ensure every family feels welcomed into our community. This is a target-driven role where your success will be measured by the growth of our admissions pipeline, conversion at every stage of the journey, and the overall expansion of our school community. Supported by Inspired's global admissions expertise and best practice, you'll have the opportunity to make a real impact while being recognised and rewarded through the Group's Admissions Bonus Scheme. This is an all year round position based in London.

Responsibilities

Own and drive performance across the full buying journey – Attract, Convert, Close and Delight; Respond to all enquiries (phone, email, web, social media, walk-in) within agreed timeframes; Organise private tours and Open Mornings with the Senior Leadership team; Proactively follow up with prospective families using a structured cadence; Manage the assessment, interview and offer process in partnership with the Head of School and academic team; Take full ownership of OpenApply (CRM) as the single source of truth; Monitor and report on KPIs to the Head of School and Central Marketing Team; Develop and deliver an annual outreach and admissions plan; Manage scholarship and fee discount conversations; Own the retention and re-enrolment process; Build and maintain relationships with feeder schools, agents, embassies and corporate partners; Represent the school confidently and commercially

Requirements

A track record in a sales, business development or commercially-focused customer conversion role; target-driven, resilient mindset with genuine motivation to convert enquiries into enrolments; confident, persuasive communication and relationship-building skills; strong commercial and numerical acumen; proficiency with CRM systems; highly organized, with the ability to manage a high volume of relationships and follow-ups; proactive, 'can-do' attitude and willingness to work flexibly, including evenings and weekends; excellent written and spoken English; professional, warm and approachable; experience working collaboratively across teams

Nice to have

Admissions or education sector experience is helpful but not essential; OpenApply/iSAMS experience desirable

Benefits

State-of-the-art facilities; Industry-leading professional development; Exceptional career opportunities; Mobility across the group; Admissions Bonus Scheme