Head of Operations GPU Cloud

As our GPU Cloud business continues to scale, we are strengthening our operational capabilities to support the deployment and operation of increasingly large and complex GPU clusters. Your mission will be to lead the operational delivery of new GPU clusters, coordinate our strategic suppliers and partners, and build the processes and operating model required to run our infrastructure reliably at scale.

Responsibilities

Direct the project management of GPU clusters; Manage and drive suppliers during both project and run phases; Oversee day-to-day run tracking with the support of dedicated contributors; Organize interfaces and coordination with other Scaleway departments (hardware, supply chain, data centers); Line manage and support a Technical Account Manager (TAM); Design and implement the required organization to target autonomy in GPU cluster operations and maintenance; Handle crisis management situations with manufacturers when SLAs or service commitments are impacted; Collaborate with key infrastructure and GPU partners (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper)

Requirements

At least 8 years of experiences in IT infrastructure project deployment (ideally GPU or HPC cluster deployments); Project direction and end-to-end management of complex infrastructure projects; Hands-on experience with vendor and supplier management; Familiarity with GPU, HPC, and infrastructure ecosystems (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper); Rigor and thoroughness; Strong organizational skills; Ability to drive cross-functional alignment across multiple teams; Solutions-oriented mindset under pressure and during crisis management; Collaborative attitude with internal stakeholders and external vendors

Benefits

Hybrid work: up to 3 days of remote work per week; Offices: spacious, dynamic workspaces near public transport; Dining: chef meal service at headquarters, breakfast across all sites, Swile card for regional sites; Well-being commitments: gym, daycare places, discounted caring services; International environment: dozens of nationalities, English and French; Career & Mobility: internal mobility and transitions to Iliad Group; Rich and diverse product offering: over 100 public cloud products; Cutting-edge technical environment; Commitment to responsible cloud: renewable energy data centers