Head of Product, Credit Outcome

PCS helps small businesses find and take the right credit. The Credit Outcome vertical is the heaviest part of PCS: it owns the journey from a business's intent to a successful credit outcome, measured by the north-star metric % 1st Outcome. It spans several markets and combines market-focused product teams (Scaled Markets, New Markets, India) with horizontal teams (Sales Engine and Platform). The role works hand in hand with a dedicated Engineering Director, Design, Product Operations, Analytics and Commercial Heads.

Responsibilities

Own the vertical's north star: set the strategy and roadmap to grow % 1st Outcome, balancing margin, efficiency and member experience; Place the big bets: prioritise across routing, human connection, integrations and decisioning (e.g. pre-qualification), and be explicit about what we will not do; Regional focus: make sound trade-offs between markets, including scaling established markets and building new ones such as India; Lead and grow product leaders: hire, coach and develop Product Leads and Senior PMs, giving each a self-contained area of the business to own; Clear ownership: ensure one accountable PM/EM pair per workstream, with no ambiguity on who owns what; Operating rhythm: run planning, OKRs and reviews that connect team work to vertical and company goals; Engineering partnership: work as a true pair with the Engineering Director on roadmap, capacity and technical investment, including platform health; Cross-functional influence: align Design, Data, Risk & Compliance, Commercial and Operations on priorities and launches; Data and experimentation: use funnel analytics and experiments to find friction, make decisions and show impact in commercial terms; Applied AI: identify where automation and AI (e.g. lead scoring, agentic sales tooling) can raise conversion and efficiency

Requirements

8+ years in product management; 3+ years leading product managers or product leads; Commercial acumen: tie product decisions to revenue, margin and unit economics; Data-native: comfortable with funnel analytics, experimentation and BI tools; Technical fluency: engage confidently with engineers on APIs, integrations and data flows; Leader of leaders: coach strong PMs, set a high bar and create room for people to grow; Influence without authority: align senior stakeholders across functions and regions

Nice to have

Experience in lending, credit marketplaces, fintech or regulated financial services; Experience building products in multiple markets, ideally including India

Benefits

Competitive salary and share options; Generous annual leave on top of bank holidays; Paid maternity, paternity, and adoption leave; Extended unpaid and paid sabbatical options after milestone years; Private family health insurance with additional OPD coverage and top-up options; Comprehensive accidental and life insurance; Access to therapy sessions, courses, meditations, and workshops; Paid volunteering and development days annually; Annual learning and development budget for books, courses, coaching, and more; Work from abroad for up to 90 days annually; Contribution towards home office setup; Keep old laptop and get a new one when it's time for replacement; Office snacks, coffee, tea, and lunch (location dependent)