Head of Q Commerce Kenya

As the Head of Q-Commerce, you will be driving the strategy and execution of the Q-Commerce business, including developing strong relationships with partners, growing the darkstore business, and hiring and retaining a strong team in the local country. Q-Commerce covers Glovo's multi-category businesses, delivering to customers anything from groceries to electronics to flowers to medicine.

Responsibilities

Be the owner of Q-Commerce P&Ls (Groceries, retail & darkstore business units); Define the medium and long-term strategy to achieve growth and profitability targets for the country; Build and maintain relationships with the top retail & grocery partners in the country; Lead the commercial team to onboard new partners on the platform and the account management team to make active partners grow; Establish strong working partnerships with partners grounded on sustainable economics for both parties, renegotiating contracts where necessary; Grow the darkstore network in a sustainable way; Improve operational efficiency of partners and darkstores to always deliver the best service to customers; Get feedback from partners and work with counterparts to translate it into product, marketing and operations improvements; Drive the strategy and execution of the Q-Commerce business, including hiring and retaining a strong local team

Requirements

6+ years of experience in fast-paced environments (FMCG, retail, startups, top consulting firms, top internet firms); Experience in owning a full P&L; Experience working with cross-functional teams and senior stakeholders across different departments; Be driven to build a business from scratch, with a natural bias for action, always pushing for things to happen, objective and deadline oriented; Ability to hire, manage and retain a top talent team; Experience in understanding retail business, as well as revenue dynamics and drivers; Know how to negotiate and build deals with big retail players; Data-driven mentality: takes decisions based on data and makes business judgment when necessary; Ability to find smart and elegant solutions to complex, multi-disciplinary problems

Nice to have

Ability to negotiate and build relationships with big retail players; Ability to hire and retain a strong team

Benefits

Enticing equity plan; Top-notch private health insurance; Monthly Glovo credit; Extra time off; Freedom to work from home two days a week; Opportunity to work from anywhere for up to three weeks a year; Online therapy and wellbeing benefits