Head of Sales & Marketing (IT Services)

Job Overview: We are actively looking for a seasoned and innovative Head of Sales and Marketing to spearhead our sales and marketing strategies for our diverse portfolio of our IT services. These services encompass a wide range, including Custom Application Development/Support, ERP Services, and Cloud/Cyber Security Solutions, along with top-tier products tailored for various industry verticals such as Logistics (WMS), Maritime (Port Agency), Travel, Goods & Services Trading, and BFSI.

Responsibilities

Strategic leadership: spearheading sales and marketing efforts for IT services and products across industry verticals; Developing and implementing strategic plans to drive business growth and enhance market share; Identifying market opportunities and defining sales and marketing plans; Developing and executing comprehensive marketing strategies to enhance brand visibility; Ensuring consistent brand messaging across all marketing channels; Managing marketing budgets, allocating resources, and setting marketing goals; Overseeing creation of marketing materials, campaigns, and events; Analysing market trends, competitor activities, and customer feedback; Leading and managing sales and marketing teams, including recruitment, training, and performance management; Fostering a culture of collaboration, innovation, and continuous improvement; Building and maintaining relationships with key customers; Ensuring high level of customer satisfaction and loyalty; Handling high-level client negotiations and resolving issues; Conducting market research and analysis; Providing market insights and recommendations; Tracking and analysing sales and marketing performance metrics; Providing regular reports to senior management; Building and maintaining partnerships with other business units, vendors, and industry partners; Collaborating with cross-functional teams to develop and launch new products and services; Building partnerships with complementing products, resellers, and channels; Collaborating with product development teams to ensure offerings meet market needs; Providing feedback on product enhancements and new product development; Driving product innovation; Leading and managing pre-sales team for lead generation, RFP, proposal, and bidding; High involvement in contract negotiations, solution reviews, estimations, pricing, partner-based solutions, and client meetings; Preparing and managing sales and marketing budgets; Monitoring and reporting on sales and marketing metrics and financial performance

Requirements

Bachelor's degree in engineering, business administration, marketing, IT, or a related field; 15-20+ years of experience in sales and marketing, specifically in B2B, product sales, IT services, and cloud services; Strong leadership and team management skills; Proven ability to develop and execute sales strategic plans; Ability to strategize planning and program management for multiple products across industry verticals; Excellent communication and interpersonal skills; Experience in using CRM application/other sales and marketing tools; New product launches and go-to-market plans; Customer life cycle management and acquisition; Ability to generate revenue through upselling and cross-selling; Digital marketing: growth marketing and performance; Brand management and marketing communication; Strong analytical and problem-solving abilities; Alliances and partnerships; Visionary and forward thinking; Highly motivated and results oriented; Ability to thrive in a fast paced and dynamic environment; Strong negotiation and persuasion skills; Customer centric mindset; Professional etiquette; Quick adaptability and learnability

Nice to have

MBA or advanced degree

Benefits

Competitive salary and performance-based incentives; Comprehensive benefits package