Hollister Co. - Assistant Manager, Melbourne Square

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

Customer Experience; Drives Sales; OMNI Channel Fulfillment; Store Presentation and Sales Floor Supervision; Store & Stockroom Operations; Staffing, Scheduling, and Payroll Management; Training and Development; Communication; Asset Protection

Requirements

Bachelor's degree OR one year of supervisory experience in a customer-facing role; Strong problem-solving skills; Ability to show up in a fast-paced and challenging environment; Team building skills; Self-starter; Strong interpersonal and communication skills; Drive to achieve results; Adaptability / Flexibility; Multi-Tasking; Fashion Interest & Knowledge

Benefits

Quarterly Incentive Bonus Program; Paid Time Off; Paid Volunteer Day per Year, allowing you to give back to your community; Merchandise Discount; Medical, Dental and Vision Insurance Available; Life and Disability Insurance; Associate Assistance Program; Paid Parental and Adoption Leave; 401(K) Savings Plan with Company Match; Training and Development; Opportunities for Career Advancement, we believe in promoting from within; A Global Team of People Who'll Celebrate you for Being YOU