Hospitality Assistant

Searcys are looking for Hospitality Assistant to join the team at the IET.

As a Hospitality Assistant, you will be responsible for providing service excellences to our customers, guests and clients on events, conferences and Weddings.

The Institution of Engineering and Technology is a multidisciplinary professional engineering institution. The IET was formed in 2006 from two separate institutions: the Institution of Electrical Engineers, dating back to 1871, and the Institution of Incorporated Engineers dating back to 1884..

As a Hospitality Assistant you will receive the following industry leading benefits:

- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venue
- Annual celebration event
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice

The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.

Responsibilities

Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.; Clean and polish all cutlery and glasses/crockery for the next event; Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.; To be able to work without supervision and take initiative over duties and tasks without being directed.; To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.; To work on licenced bars serving alcoholic beverages; To be able to use coffee machines; Assist with the ordering and deliveries as required; Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager; Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.

Requirements

Excellent product knowledge (food/beverage); Excellent communication skills; Takes the initiative; Excellent time management; Supportive / Team player; Strong presentation skills; Excellent customer care skills