Hospitality & Cafe Manager

Benefits

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we are looking for a Hospitality Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Hospitality Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Responsibilities

Delivering exceptional food, hospitality and customer service standards while continually enhancing the client and customer experience.; Recruit, coach and develop a high-performing team, managing performance, training and engagement to ensure colleagues have the skills and support to succeed.; Work closely with the General Manager to drive commercial performance through effective budgeting, cost control, purchasing, merchandising and identifying opportunities to maximise revenue.; Manage financial administration, including budget monitoring, stock control, monthly stock takes and cost of sales analysis, ensuring all financial targets are achieved.; Use customer feedback, operational insight and innovation to continually improve services, food presentation and hospitality delivery.; Ensure full compliance with Health & Safety, Food Safety and environmental legislation, maintaining the highest standards across all areas of the operation.

Requirements

Have experience in as a supervisor or assistant manager or manager within a hospitality environment; Experience in creating a thriving and successful working environment; Possess excellent supervisory and communication skills; Good delegation and influencing skills; Able to demonstrate team development skills; Have the ability to display a real passion for food and customer service

Benefits

20 Days holiday to increase to 25 after 5 years service; Plus your birthday off as a paid day; 3 volunteering days; 3 days grandparent leave; 26 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Life insurance; Discounts available on our internal app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme