Host, REIGN (Full-Time)

As a Host at REIGN, you will be the first point of contact for our guests, embodying the high service standards of the Fairmont Royal York. Your role is crucial in creating a welcoming atmosphere and ensuring a seamless dining experience.

Responsibilities

Be the first point of contact for guests; Offer personal and friendly service; Have full knowledge of the menu, beverage lists in your outlet and all special promotions in the hotel; Keep the host stand neat and clean at all times; Seat and greet guests, accurately take reservations, handle phones, and complete daily duties; Track all covers in the dining room per station; Help guests meet their colleagues by properly using the waiting list form; Attend pre-shift, weekly and monthly meetings; Actively participate in health and safety procedures; Follow hotel policies, procedures and departmental standards; Communicate effectively with servers regarding reservations, last minute changes, larger parties and special requests; Offer guests coat check and retrieve coats when departing; Inform guests of departmental promotions; Complete all assigned duties before leaving for the day

Requirements

Previous work experience in a restaurant/food and beverage setting; Excellent interpersonal skills and a team player attitude; Multi tasked when dealing with high volume of guest requests; Constant standing and walking throughout shift; Frequent lifting and carrying up to 30 lbs; Constant kneeling, pushing, pulling, lifting; Frequent ascending or descending ladders, stairs and ramps

Benefits

Fixed rate of pay reviewed annually on April 1; Free healthy meals every shift; Travel discounts at Accor hotels worldwide; Free dry-cleaning for work gear; Custom learning programs; Comprehensive training programs and mentorship; Opportunities to join Health & Wellness, Sustainability, and DEI Committees; Career growth paths