House Attendant

We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.

Responsibilities

Engage with guests to ensure their stay is going well; Work as a team to accomplish the goal of resort/hotel cleanliness; Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen; Pick up clean linen and refill the par stock of linen on each floor pantry; Deliver towels, cribs, cots and other items to guest rooms on requests; Perform duties of room attendant when necessary; Refill the par stock of guest amenities and supplies on each floor pantry; Help the room attendants with heavy lifting when super cleaning / spring cleaning of rooms; Clean all public areas in the prescribed manner while following department standard operating procedures; Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner; Always respond in a friendly, helpful manner to guests and other team members.

Requirements

Great attention to detail; Passion for hospitality and guest service; Neat, pleasant personality; Time management skills; Ability to work on feet for an extended period; Ability to communicate effectively; Ability to move, traverse, position self to reach corners on floors and high places, observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces, and operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters; Ability to lift, carry and position loads of at least 25 lbs.

Nice to have

Housekeeping experience

Benefits

People-first culture; comprehensive benefits; 401(k) with company match; rewarding bonus programs