Housekeeping Supervisor FT

At Rand Tower, Minneapolis, a Tribute Portfolio Hotel, we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Rand Tower Hotel with Pyramid Global Hospitality can mean for you! The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms, laundry and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.

Responsibilities

Engage with guests to ensure their stay is going well; Work as a team to accomplish the goal of resort/hotel cleanliness; Coordinate the day’s workflow and distribution of duties; Inspect guest rooms following highest quality standards; Hold department employees accountable for the highest quality standards; Supervise and train staff to ensure that standards of cleanliness are maintained; Assist with performing inventory of linen and supplies; Assist in completion of performance evaluations; Use judgment and experience to distribute work, assign rooms and duties to staff; Coordinate activities with Front Desk Supervisor and staff; Report maintenance needs accordingly; Ensure employees are using/handling cleaning chemicals safely; Perform other related duties as requested by Management

Requirements

Great attention to detail; Engaging and caring personality; Time management skills; Ability to work on feet for an extended period; Ability to communicate effectively; Ability to read room numbers, dates, and basic instructions; Ability to move, traverse, position self to reach corners on floors and high places, observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces, operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters; Ability to lift, carry and position loads of at least 25 lbs; Genuine passion for hospitality

Nice to have

6 months experience in a similar Housekeeping position

Benefits

Medical; Dental; Vision; Pet discount program; Flexible spending accounts; Matched 401K; Life; Critical accidental or illness; Short- & long-term disability; Paid time off; Hotel discounts