Housekeeping Supervisor

Imagine yourself in the vibrant heart of Nashville, where music fills the air and the energy of the city fuels your spirit. At Motto by Hilton Nashville Downtown, not only do you get to be a part of Hilton’s newest Lifestyle Hotel, but you also become a key player in delivering an exceptional experience to our guests. Just steps from the epicenter of Nashville’s music scene and rich cultural heritage, this is where your knack for perfection and passion for service can truly shine.

Your Role

As a pivotal leader in our housekeeping team, you will harness your talent to oversee a diverse group of motivated employees. Your day-to-day responsibilities include:
Managing operations smoothly and efficiently, ensuring all tasks are completed while staying on budget.
Creating a nurturing environment for staff to learn and excel, fostering both personal and professional growth.
Maintaining impeccable standards of cleanliness across guest and service areas, ensuring every corner meets our high expectations.
Efficiently planning and scheduling assignments to handle special guest requests, contributing to an outstanding guest experience.
Monitoring supplies and operational expenses to align with financial goals.
Attending promptly and courteously to guest requests and concerns.

Who You Are

With a high school diploma or equivalent and one to two years of relevant experience, you’re prepared to take on this supervisory role. Your expertise in housekeeping operations and your ability to effectively communicate with team members and guests alike will set you apart. Fluency in a second language is a plus, as is familiarity with industry tools and technology.

Why Join Us?

At Motto by Hilton Nashville Downtown, you’re not just joining a team; you’re joining a family. We offer an array of benefits to ensure your happiness and health: Medical, Dental, Vision, and Life Insurance; Long and Short Term Disability; Generous 401-K Plan; Supplemental Insurance; Opportunities for Professional Growth and Development; Competitive Compensation Based on Experience; Exclusive Travel Discounts.

Responsibilities

Managing operations smoothly and efficiently, ensuring all tasks are completed while staying on budget; Creating a nurturing environment for staff to learn and excel, fostering both personal and professional growth; Maintaining impeccable standards of cleanliness across guest and service areas, ensuring every corner meets our high expectations; Efficiently planning and scheduling assignments to handle special guest requests, contributing to an outstanding guest experience; Monitoring supplies and operational expenses to align with financial goals; Attending promptly and courteously to guest requests and concerns

Requirements

High school diploma or equivalent; One to two years of relevant experience; Expertise in housekeeping operations; Ability to effectively communicate with team members and guests

Nice to have

Fluency in a second language; Familiarity with industry tools and technology

Benefits

Hilton travel discount; Medical, dental, vision, and life insurance; Supplemental Insurance; Long/Short Term Disability; 401K; We Go Bus Pass; Opportunities for Professional Growth and Development; Competitive Compensation Based on Experience; Exclusive Travel Discounts