HR Operations

Cape is growing its People Team! We are looking for a HR Operations Associate to work cross-functionally with partners in Finance, Recruiting, HR and IT to help keep our back of house processes running as fast as Cape is growing. The right candidate treats every process and every request as an opportunity to keep the company moving smoothly. They develop practical and creative ways to support Capers day-to-day, creating a world-class employee experience from onboarding through every touchpoint after. They use data and meticulous organization to track progress, flag bottlenecks, and set a new bar for process and quality. This is a fast-paced, passionate environment in explosive growth mode. We need you to bring precision and care to every detail as Cape continues to scale.

Responsibilities

Reporting & triage: Run recurring new-hire/headcount reports for Finance and Leadership, and serve as first responder for employee HR questions, resolving what you can and routing the rest to the right owner; Onboarding: Be the bridge between Recruiting, HR and Leadership - track visa processes, coordinate IT/facility access, and run orientations that get people set up and ready to do their best work from day one; Employee Support: Serve as the trusted first point of contact for the team, answering day-to-day questions on leave, benefits, and company policy with clarity and care; Payroll & Benefits Assistance: Keep the details right. Track leave, employee status and hand off clean, accurate data to payroll on schedule to Sequoia, along with any relevant payroll adjustments throughout the employee lifecycle. Work closely with Cape’s PEO (Sequoia), EoR (Remote), and leave platform; Reporting & Compliance: Draft verification letters, compile core HR metrics, and help keep us compliant. Maintain and update physical and digital employee files in our HRIS with rigor and discretion. Pull accurate reporting for finance and build dashboards that will give leadership insights to help Cape scale; Scale Cape: Work to make sure our back of house process matches the size and stage of the organization as we scale and onboard more people. Suggest and help build processes, author employee FAQs and assist in the success of other People programs

Requirements

2+ years in HR Operations; An instinct for automating repetitive HR workflows (forms, reminders, reporting) rather than doing them by hand each time; Led and coordinated payroll processes; HRIS experience; Sequoia experience required

Benefits

401(k) match; 100% coverage of medical, dental, and vision premiums for you and your dependents; 12 weeks paid parental leave (for all parents, no waiting period); Stipends for family-forming needs; Stipends for gender-affirming care; Unlimited PTO; Meaningful equity