HSC - Counter Sales Representative II

Under close supervision, the Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment.

Responsibilities

Supports location sales by providing first class customer service to local market; Assists in servicing customers face-to-face through familiarity and knowledge of products; Troubleshoots customer problems and provides creative solutions; Identifies and builds customer assemblies; Ensures knowledge of use of all equipment; Works closely with the Solutions Center Manager and outside sales group to develop and grow the business; Assists team in overall maintenance of the location; Participates in making sure all safety guidelines are followed; Maintains key relationships with customers; Ensures customer service and value-add is a focal point of every interaction; Performs other duties as assigned

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination; Positive attitude; Willingness to learn and be hands on; Capable of using hand tools and shop equipment; Ability to work in a fast paced environment; Meet deadlines and manage time effectively; Experience with Microsoft Office; Comfortable in a consultative transaction atmosphere; Knowledge of different hoses and thread configurations; Basic mechanical/technical inclination; Basic industrial sales experience; Basic hydraulic knowledge

Benefits

Healthcare coverage; 401(k); Tuition reimbursement; Vacation; Sick; Holiday pay