Human Resource Manager (Volunteer-Unpaid)

ConnectionHub is a UK-registered charity offering blended learning programmes to refugees and asylum seekers in Greece. Currently, the lack of educational opportunities leaves refugees and asylum seekers in Lesbos, Greece exposed to a future of social exclusion, precarious employment, exploitation, and poverty.

ConnectionHub’s mission is to provide education and integration opportunities via blended learning pathways to people in crisis and conflict contexts, in order to reduce this human suffering and exploitation. Blended learning, which utilises both online and offline educational material and support, is proven to better facilitate student’s learning journey; with this approach we hope to give refugees and asylum seekers the chance to develop new skills that will build their capacities as individuals, help them bridge the literacy gap, and support them to change the trajectory of their lives by creating job opportunities and economic empowerment. ConnectionHub’s programmes are accessible to displaced people regardless of legal status, gender, age, or ethnic identity.

Job description

This is an exciting opportunity for an experienced HR Manager to join ConnectionHub and oversee all aspects of HR management, volunteer recruitment, policy development and more. You will be working alongside the executive director and founder to oversee the HR side of the organisation. The HR Manager should have sound knowledge of labour laws and be willing to regularly revise them. You must be able to deal with a variety of personalities and keep calm in tense situations.

Responsibilities

Lead an HR team made up of HR Assistants, Learning & Development and Volunteer Management to ensure best practices are adhered to and the team meets SLAs.; Ensure the charity attracts and retains talent among students, graduates and professionals and applicants with diverse backgrounds.; Manage and supervise the onboarding and orientation process for national and international volunteers.; Manage and administer the process of the volunteer performance evaluation cycle, by conducting training and following up on the progress of the process.; Keep up to date with safeguarding protocols and onboarding procedures for remote team members, international and displaced (refugee) volunteers.; In coordination with the Organisational Development Officer, conduct exit interviews with exiting volunteers, generate exit reports, analyze the gaps and share outputs with the director and other stakeholders and suggest improvement plans.; Process internal arrangements such as training sessions and team-building events.; Review and update charity policies and ensure legal compliance.; Participate in management meetings and working groups to represent HR matters and contribute to strategic planning, culture building and the delivery of the charitable mission.

Requirements

Bachelor’s degree in Human Resources Management or related subjects.; Relevant experience in working as an HR Manager or relevant role (minimum 2 years desirable).; CIPD qualification.; The hands-on person that likes challenges and leading people.; Determined to achieve organisational outcomes and take pride in their work.; Reliable and accountable.; An interest in charity work, the development or the humanitarian sector.; Excellent interpersonal and communication skills.; Ability to flourish with minimal guidance, be proactive, and handle uncertainty.; Have good project management skills and the ability to prioritise projects and tasks.; Excellent IT skills (proficient in Microsoft packages).