Implementation and Activation Associate Manager

The Implementation & Activation Director is a leadership role, overseeing operational excellence and responsible for all day-to-day output that delivers effective campaigns, ensuring best-in-class consistent implementation, optimisation, and reporting. Working very closely with your Head Of and Client Partner, you will produce best-in-class solutions, offer unparalleled service and deliver against targets. The role involves the application and oversight of specialist technical skills, leadership, and strategic vision.

Responsibilities

Act as a critical senior point of contact with the client, for Implementation Planning & Activation; Offer expert perspectives and POVs on recent market trends or developments, ensuring they're shared with key stakeholders regularly; Regularly meet with vendors and partners to drive your client's agenda, creating opportunities for your team members to get involved and engage; Focus on building our outstanding client service reputation; Robust understanding of the in-scope services of your clients and the process for completing work above and beyond; Provide innovative strategic insights by acting as an expert on the client's business, industry and competitors; Bring innovation and creativity to the table, leveraging market insights; Lead the construction and presentation of effective and future facing Implementation plans and negotiation strategies grounded in strategic priorities and data-led optimisation recommendations; Exceptional knowledge of the media landscape, able to confidently articulate and train others on media principles and how each media touchpoint can fuel growth for clients; Identify and lead product innovation opportunities for your clients; Collaborate closely with internal WPP Media teams to clearly articulate the benefits of their inclusion, with a focus on converting growth opportunities; Seek to find, communicate and implement improvements in all aspects of the role; Responsible for the overall delivery of client campaigns & KPIs, with flawless accuracy; Support state and national craft leaders in identifying and implementing tools, technology, data, and automation solutions, and ensuring maximum adoption of best practice; Motivate and empower team to achieve individual, team and organisational goals; Conduct fortnightly 1:1s, annual Career Conversations and Performance Reviews with direct reports; Liaise with the People Team to resolve any team disputes to ensure a safe and productive team environment; Continuously champion company values to build strong and trusted connections, solution-oriented perspectives and demonstrate genuine care for collective team success; Foster knowledge sharing, and continuous learning around point of views, trends, and relevant skills to continue nurturing a high-performing team; Identify, collate and showcase examples of great work from within the team, both internally and externally; Build the agency’s reputation by contributing to entries for awards and competitions and by contributing to industry thought leadership; Actively contribute to new business development and pitching as needed.

Requirements

Application and oversight of specialist technical skills, leadership, and strategic vision; You feel empowered to bring your authentic self to work, and contribute to great teamwork, knowing your individual ideas and thoughts will be welcome; Keen interest in our industry and excited to work with market leading partners & technologies; Inquisitive and demonstrates desire to understand and know more; Ability to prioritise tasks effectively, ensuring that the most important and urgent ones are identified and addressed first; Results driven with the ability to identify and clearly articulate what’s working and why; Problem solving mentality. Attention to detail. Clear communicator.