Implementation Coordinator

The Implementation Coordinator is a growth role and a chance to learn HR operations and the HR4 platform from the inside, alongside a dynamic team working to get every dealership onto the Tier 5 track. The core of the role is supporting the Implementation Consultants as they move clients through the HR4Way process. As you master HR4, you take on more of the setup and quality work, saving the Consultant time so they can focus on micro-learning and change management. It is built for someone early in their career who is tech-savvy, detail-oriented, and eager to learn. This is a GREAT position for a recent grad who is interested in building a career in Software Implementation! Department: Implementation and Client Success. Reports To: Implementation Manager. Employment Type: Full-Time. Location: Remote. Compensation: $48,000 to $52,000 CAD per annum.

Responsibilities

Support the Implementation Consultants with the activities required to move clients through the HR4Way process; Review client employee data, policies, and job descriptions for accuracy and alignment with the HR4Way; Audit new setups against the checklist, confirming organization, flow, and completeness before handoff; Be assigned clients to support as the primary way of building knowledge; Learn the employee lifecycle, HR operations, and the elements of a Tier 5 organization; Spend time experiencing dealer culture and how HR operates within a dealership; Use the Reports & Analytics app to surface insights across the client network; Take on special projects such as re-running reports and bringing recommendations back to the team; Help update resources across the client network; Adopt HR4's daily morning and closing routines; Maintain Jira as your daily task board; Plan the week in advance, with setup support, audits, and reporting built into your schedule; Learn HR4's micro-learning training methodology and grow from supporting sessions to delivering them; Learn Claude in action within HR4

Requirements

University graduate, or college graduate with 1 to 2 years of relevant experience; Excelled in school and genuinely enjoyed assignments and research; HR experience, or a keen fondness for learning about HR, HR operations, and software; Tech-savvy (an absolute must, and the interview will focus on it); Early in career and hungry to learn; Discipline and an eye for detail; Pick up new software quickly; Love to learn; Champion the HR4Way; Willingness to be flexible and go above and beyond to meet client expectations, as working hours may not always fall into a regular nine-to-five pattern

Nice to have

Fluency in French (an asset, as HR4 has French-speaking clients and its platform must be maintained); HR experience or a keen fondness for HR, HR operations, and software

Benefits

3 weeks paid vacation