Import Transportation Agent

Wanting to start a new career? Looking for a great company and team to take the time and train you in a role and then help you grow? Like working with great team and fantastic customers?

Check out Expeditors!

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

Responsibilities

Ensure smooth and timely freight process flow; Ensure accurate and timely data entry into our operating system.; Track and trace Air and Ocean Import files as required.; Ensure timely delivery of freight to customers for Import shipments.; Ensure documents are timely sent to customer or broker for customs purposes.; Ensure accurate and timely client and Service Providers billing.; Interact with our customers in arranging their international shipments, meeting customer service standards.; Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others); Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.; Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!); Meet KPI (metrics) standards, as per the company procedures.; Overseas communications, timely responses to emails and requests (internal and external)

Requirements

0-12 months related experience and/or training, or equivalent combination of education and experience; Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results; Pro-active, strong organizational skills; Good computer skills (Excel, Word, PowerPoint); Fluent in English – reading and writing; Understanding of air documentation process a plus

Benefits

Paid Vacation (first year prorated based off month of hire then eligible for 15 days); Annual Paid Holidays (10); Potential Flexible Days (2); Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over); 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth); Employee Stock Purchase Plan (ESPP); Medical, Prescription Drug, Dental & Vision Coverage; Health Savings Account (HSA); Life and Disability Insurance; Paid Parental Leave (additional eligibility criteria); Dependent Care Flexible Spending Account (DC FSA); Employee Assistance Program (EAP); Training and Personnel Development Program; Position is full time (40 hours per week) Monday through Friday