Inbound Sales Development Representative - EMEA

LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across EMEA. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs. This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.

Responsibilities

Act as the first point of contact for prospective customers across EMEA, creating a fast, thoughtful, and credible first impression; Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers; Own follow-up for event leads, adapting outreach based on the person, account, and engagement history; Research and proactively engage targeted accounts that show meaningful engagement; Convert qualified interest into sales-ready meetings and opportunities for Account Executives; Execute coordinated outreach across phone, email, LinkedIn, and other approved channels; Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce; Partner closely with EMEA Account Executives and with Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion; Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey

Requirements

At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment; A demonstrated record of setting goals, taking ownership, and delivering measurable results; Experience communicating with customers, prospects, or other external audiences; Strong judgment and the ability to operate independently; Excellent written and verbal English, with the confidence to engage senior and technical stakeholders