Individual Giving Assistant

Join Our Team as an Individual Giving Assistant and Help Make Every Moment Count. Are you looking for a rewarding role where your work genuinely changes lives? At Ashgate Hospice, every donation helps provide outstanding specialist palliative and end-of-life care for patients and families across North Derbyshire. As an Individual Giving Assistant, you'll play an important part in making this possible. Working within our ambitious and supportive Fundraising Team, you'll help deliver a diverse range of fundraising activities, including In Memory Giving, Legacies, Regular Giving, Appeals, and the Ashgate Hospice Lottery. From thanking supporters for their generosity and processing donations, to helping develop engaging fundraising campaigns and appeals, no two days are the same.

Responsibilities

Support the planning and delivery of fundraising campaigns, including Spring and Winter Remembrance Appeals and Christmas Appeal; Help deliver exceptional supporter care with warm, timely, meaningful thank-yous; Support In Memory and Legacy fundraising activities; Contribute ideas to enhance the supporter journey; Be a key point of contact for supporters by telephone, email, and face-to-face; Process donations and support fundraising activities including Regular Giving, Appeals, and the Ashgate Hospice Lottery

Requirements

Enthusiastic and motivated; Enjoys building relationships; Excellent attention to detail; Confident communicating with a wide range of people; Experience in fundraising, supporter engagement, customer service, administration, or a similar people-focused environment; Strong IT skills and confidence using databases or CRM systems; Willingness to learn and develop new skills; Embodies Ashgate Hospice values; Handles sensitive information with integrity; Flexible approach; Legal right to work in the UK

Benefits

Competitive salary; Generous holiday entitlement with Annual Buy and Sell Leave Scheme; Flexible working approach including job-sharing; Cycle to Work scheme; Tech Benefit scheme; Health Cash Plan; Discounts at hundreds of high-street retailers; Confidential Employee Assistance Programme; Pension scheme with up to 7% employer contribution; Life assurance scheme up to age 65; Training and development opportunities; Free on-site parking; Discounted onsite café; Wellbeing initiatives