Inside Sales Representative

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

The Inside Sales Representative role will be responsible for identifying and generating sales opportunities through both inbound and outbound activities with a focus on engaging and qualifying all prospective customers. This role is one of the first touch points for prospects and will set the tone for the sales cycle that follows. This role will also be responsible for the overall customer experience for customers calling in looking for help or looking to schedule work.

Responsibilities

Conduct hunter-focused prospecting daily , including (but not limited to) 50+ warm calls per day as well as consistent email outreach to both current and net-new accounts; Follow up on in-bound leads and identify qualified opportunities , providing appropriate levels of information, at the right time, for interested prospects.; Ensure successful follow-through of sales cycle activities by maintaining accurate activity and lead qualification information in AWP’s CRM.; Work with AWP Account Manager and Operations team to ensure successful scheduling, billing, and follow up of work.; Handle customer escalation issues and work with both operations and the account manager to solve them in a timely manner.

Requirements

Associate degree or Higher in Sales or Business-related field preferred.; A quick learner with excellent interpersonal, organizational, and time management skills who can easily assimilate multiple technologies and skills.; Strong communication skills with the ability to communicate at all levels across the company and the client’s organizational structure.; Experience with identifying, understanding, and analyzing a prospect’s needs in order to gather detailed information.; Proven background in organizing high priority items and working with a team to ensure operational success.; Experience with Salesforce, Microsoft Dynamics & Excel preferred.; Proven track record for articulating a product/service and relationship building.; Must live in or near surrounding territory - but have the option to work remotely

Benefits

Career Growth; Paid Time Off and Paid Holidays; Benefits eligible the 1st of the month following hire; All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as legal and identity protection, accident, critical illness, and others; Company paid $50,000 in basic life insurance; Company paid long term disability (LTD); Health Savings and Flex Spending Accounts Available; 401(k) with company match; AWP named one of America’s Greatest Workplaces 2023 and 2025 for Diversity; $50,000-65,000+bonus (salary commensurate with experience)