Inside Sales Representative

We Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch

- Reinvent yourself: At Bosch, you will evolve.
- Discover new directions: At Bosch, you will find your place.
- Balance your life: At Bosch, your job matches your lifestyle.
- Celebrate success: At Bosch, we celebrate you.
- Be yourself: At Bosch, we value values.
- Shape tomorrow: At Bosch, you change lives.

The Inside Sales Representative (ISR) is responsible for supporting and growing sales with House Accounts and York Dealers for residential and light commercial HVAC equipment, parts, and supplies.

Responsibilities

Build and maintain strong relationships with assigned House Accounts and York Dealers.; Proactively contact customers to drive sales and improve margins.; Prepare quotations for residential and light commercial HVAC equipment, parts, and supplies.; Enter and manage customer orders, including shipment tracking and follow-up.; Provide responsive post-sale support and resolve customer inquiries.; Facilitate product returns and assist customers with warranty processing and training.; Promote special offers, marketing campaigns, and other revenue-generating opportunities.; Support counter sales and provide exceptional customer service as needed.

Requirements

High school diploma or equivalent required.; 2+ years of HVAC industry experience.; 3+ years of sales experience.; 3+ years of customer service experience.

Nice to have

Bachelor’s degree or equivalent higher education.; Experience working directly with HVAC dealers or contractors.; Experience supporting residential and/or light commercial HVAC equipment, parts, and supplies.; Strong verbal and written communication skills.; Customer-focused with strong attention to detail.; Ability to work effectively both independently and as part of a team.; Strong work ethic with a proactive, results-oriented approach.