Inside Sales Representative

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com.

This Mueller location sits within our Fortify Building Solutions business, which serves the pre-engineered metal buildings, metal roof & wall systems and steel building components industry.

Serve as an inside sales representative/project manager and coordinate customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery.

Responsibilities

Generate professional project estimates and sales of metal building systems, residential metal roofing and components; Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner; Manage post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.; Ensure the sale of Mueller’s products and services comply with proper pricing guidelines, policies, and procedures; Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers; Act as the liaison between the customer and company regarding potential problems and customer desires; Analyze and report competitive market information; Provide and ensure customer-focused activities, deliverables, and services

Requirements

High School Diploma or GED required; Minimum of three (3) years of experience in a sales or service-oriented industry preferred; Strong customer service and interpersonal skills coupled with detail orientation and organizational skills; Strong professionalism and work ethic; Sufficient personal computer and business software application use capabilities required; A combination of education and experience may be qualifying; This job is 100% office based