Inside Sales Representative, SME & Growth

The SME & Growth Business team at Airwallex empowers small and medium-sized enterprises (SMEs) to thrive in the global economy by streamlining cross-border payments and unlocking new revenue streams. As an Inside Sales Representative, you'll be responsible for end-to-end management of small business leads who want to sign up to the platform, contacting leads, collecting key information, and closing the sale. This role is based in Auckland as part of Airwallex's New Zealand team.

Responsibilities

Responsible for end-to-end management of small business leads who want to sign up to the platform; Contact customer leads, collect key information, and close the sale; Work closely with stakeholders to help optimise workflow, onboarding of new clients, and compliance; Provide insights to the Growth team; Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability; Articulate Airwallex's value proposition and learn about products and customer pain points; Update activity and contact information within the CRM system and support reporting efforts; Collaborate and provide feedback and insights to cross-functional teams, including Marketing

Requirements

1-2+ years' track record of success in sales; Excellent interpersonal and communication skills; Strong interest in technology and/or financial services; Self-starter who can operate in a hyper-growth environment; Bachelor's degree or equivalent; You love to talk to customers; You love sales and are driven to achieve KPIs; You are focused on great customer experience; You are a great communicator on the phone and via email; You are a great team player

Nice to have

Start-up & fintech experience preferred