Inside Sales Support Internship

As an intern, you will be part of our Inside Sales Team for both brands, Bosch and Buderus. As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). Your task will be helping to realize this by participating and taking responsibilities in various sales projects (f.ex. partner loyalty programs), by following up on sales data and by supporting sales in using online tools: Following up on the performance of our Lead Tool by analyzing data from our users and take necessary steps to optimize this performance. Analyzing customer feedback (both B2B and B2C) and reporting it within the team. Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools. Supporting the active follow-up of some loyalty programs (B2B) within the sales teams. Supporting the Inside Sales in internal and external communication about sales actions, loyalty programs, technical data, etc.

Responsibilities

Participating in and taking responsibility for various sales projects (e.g., partner loyalty programs); Following up on the performance of our Lead Tool by analyzing user data and taking steps to optimize performance; Analyzing customer feedback (both B2B and B2C) and reporting it within the team; Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools; Supporting the active follow-up of B2B loyalty programs within the sales teams; Supporting Inside Sales in internal and external communication about sales actions, loyalty programs, technical data, etc.

Requirements

Currently a student in Communication, Project Management or Business; Some practical experience and confident in working with MS Office, especially Excel; Not afraid of using sales dashboards and analyzing data; Excellent communication skills and ability to work in a team; Very well organized and able to work independently on a deadline; Very good knowledge of English and Dutch or French; For voluntary internship: EU citizenship or work permit in Belgium; For mandatory internship: university/college located in an EU member state