Installer Partnerships Manager

Kensa is the UK's leading ground source heat pump manufacturer and solutions provider. As the heat pump market grows, we are investing in the installer partnerships that will help more homes move away from fossil-fuel heating and towards low-carbon, efficient ground source technology. Successful installer partnerships underpin this mission. This is a rare opportunity for an ambitious, experienced installer-facing business development or specification professional to build a high-value partner network in one of the most specialist areas of the low-carbon heating market.

Responsibilities

Growing Kensa's installer partner network by identifying, approaching and recruiting high-quality renewable heating businesses across England, Wales and Scotland; Building a strong pipeline of prospective partners through direct outreach, field visits, events, referrals, training engagement and wider market activity; Taking new partners from first conversation through to training, first installation and confident repeat use of Kensa products as activated installers; Developing long-term commercial relationships with installer business owners, directors and technical decision-makers; Working closely with Kensa's sales, technical, marketing and commercial teams to ensure installers have the proposition, support and confidence they need to choose Kensa; Representing the voice of installers internally, feeding back on objections, competitor activity, pricing, training needs and opportunities to improve the partner experience; Promoting Kensa's installer training, technical support, sales tools, product developments and partner incentives; Tracking partner activity, installation volumes, network coverage and pipeline progress through CRM and regular reporting; Attending relevant industry events and maintaining strong visibility within the UK heat pump and installer community

Requirements

Proven track record in field-based business development and specification; Experience building trusted relationships with installers, contractors, heating engineers, merchants or technical SME business owners; Proactive, opportunity-led approach; Good understanding of how installer businesses make product decisions; Good technical understanding of heating systems, ideally heat pumps; Confidence working independently across a wide territory; Full UK driving licence

Nice to have

Knowledge of MCS, Boiler Upgrade Scheme, heat pump installations or low-carbon heating; Ground source experience is beneficial but not essential; Ideally in heat pumps, HVAC, heating, plumbing, renewables or merchant/distributor territory management

Benefits

Performance bonus; Car allowance; Flexible working with hybrid, office-based and field-based patterns; Growth and development opportunities; Wellbeing support with free confidential Employee Assistance Programme; 25 days' holiday plus bank holidays, rising to 30 days with service; Private Health Insurance after one year; Company pension; EV salary sacrifice scheme; Paid volunteering days