Insurance Authorization Specialist

We’re hiring a full-time remote Care Coordinator to focus exclusively on Single Case Agreements (SCAs) and Prior Authorizations (PAs). This is a highly specialized, execution-driven role responsible for ensuring patients can access care by navigating payer requirements quickly, accurately, and persistently. You will spend the majority of your day working directly with insurance payers, submitting and tracking prior authorizations, negotiating single case agreements, and ensuring all required documentation is complete and compliant. Your work will directly determine how quickly patients can begin care. This role sits at the intersection of operations, payer strategy, and patient access. It is ideal for someone who is detail-oriented, highly organized, and experienced in working with U.S. healthcare payers.

Responsibilities

Own end-to-end execution of Single Case Agreements (SCAs) with insurance payers; Submit, track, and follow up on Prior Authorizations (PAs) to ensure timely approvals; Communicate with insurance companies to resolve issues and move cases forward; Gather and organize clinical documentation required for submissions; Maintain accurate records across internal systems (e.g., EHR, CRM); Identify and escalate delays, denials, or payer issues proactively; Partner with internal teams (clinical, intake, billing) to ensure seamless patient access to care; Continuously improve workflows to increase speed and approval rates

Requirements

Experience in Single Case Agreements (SCAs) or Prior Authorizations (PAs); Detail-oriented; Highly organized; Experienced in working with U.S. healthcare payers

Benefits

Mission with impact; Remote-first team; Growth and ownership; Make someone’s day – every day