Internal Sales

As an Internal Sales team member, you are the essential connection between our customers and our products. Your role ensures exceptional service, timely order processing, and strong customer relationships that keep our business thriving and our customers satisfied. We provide high quality Industrial & Engineering Products including, bearings, power transmission, fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 85 plus strategically located Branches around Australia.

Responsibilities

Process customer orders via phone and email accurately and efficiently; Build and maintain strong customer relationships via phone and email, addressing product, pricing, order, stock, delivery, and account queries; Assist with pick packing orders to ensure timely delivery; Support branch operations and collaborate with team members to meet goals

Requirements

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa; Good verbal and written communication skills; Intermediate computer literacy with the ability to multitask and prioritise workloads; A proactive team player willing to support other areas as needed

Nice to have

Experience in customer service or sales would be preferred

Benefits

Market aligned remuneration with annual salary reviews; Career Progression with free webinars, training events and courses; Comprehensive Benefits including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs; Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities