Internal Sales

Join our Wagga Wagga team as an Internal Salesperson and play a pivotal role in supporting our customers while contributing to the overall success of the branch. This position is centered on internal sales and customer service, serving as the primary point of contact for customers and ensuring their needs are managed promptly, professionally, and efficiently.

Responsibilities

Deliver exceptional customer service via phone, email, and in person; Process customer orders, quotes, and inquiries efficiently and accurately; Support external sales team with detailed quotes, and account coordination; Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions; Assist with inventory management, including stock control and replenishment; Perform regular manual handling tasks, including picking and packing

Requirements

Strong communication and interpersonal skills; Ability to participate in a Saturday roster; Ability to manage multiple priorities in a fast-paced environment; Proactive and solution-focused approach; Computer literate at an intermediate level, with experience using Microsoft Office tools; Ability to perform regular manual handling tasks, including picking and packing duties; Ability to safely lift and move items weighing up to 15kg; Australian Citizen or holder of an Australian Permanent Residency Visa

Nice to have

Previous experience in internal sales or customer service; Forklift license; Product knowledge in bearing and power transmission

Benefits

Market aligned remuneration; Annual salary reviews; Bonuses; Career progression; Free webinars, training events and courses; Retail discounts; Bonus incentives; Recognition programs; Supplied uniforms; Parental leave top-up allowance; Wellbeing/employee assistance programs; One Good to Give Leave Day per calendar year for volunteering