IPECS Product Manager

This is iPECS position. We are looking for a highly motivated and strategic Product Manager to help evolve the iPECS cloud communications platform into an AI-powered interaction platform across voice and digital channels. You will own meaningful product areas, collaborate with global teams, and turn customer needs into impactful product experiences.

Responsibilities

Own the product vision, roadmap, and priorities for assigned product areas; Lead the product lifecycle from customer discovery through launch and continuous improvement; Translate customer and partner needs into clear requirements, user stories, and a value-driven backlog; Work with UX, Engineering, QA, and business stakeholders to drive agile delivery and make product trade-offs; Use data, metrics, and AI-enabled tools to improve outcomes and support product decisions

Requirements

5+ years of product management experience in software, SaaS, cloud, or related industries; Strong English communication and stakeholder management skills, with high ownership and adaptability; Strong customer focus and practical problem-solving skills; Agile experience in product management or development

Nice to have

Experience with UCaaS, CCaaS, telecom, or communication-related products; Experience with AI-enabled products, cloud platforms, APIs, integrations, or B2B SaaS; Solid technical fluency and experience collaborating closely with Engineering