IT Platforms Engineer

As a Workplace Technology Engineer, you'll be a hands-on engineer looking after the platforms and devices Tideans use every day. You'll work closely with the rest of the team to implement, operate, maintain and improve our core IT platforms by focusing on Configuration as a Code framework. The IT team is a small, high-impact group of around 20 people, combining a responsive service desk with strong project-based engineering capability, operating in a cloud-native environment with Google Workspace at the core.

Responsibilities

Operate and improve core IT platforms, handling day-to-day configuration, changes and troubleshooting; Manage the device fleet end to end, including provisioning, compliance, patching and retirement of Mac and Windows devices; Apply security controls, rolling out and maintaining device trust, DLP and web security policies with InfoSec; Support onboarding and offboarding, ensuring access is granted and removed accurately and on time, and help automate manual steps; Automate repetitive work with scripts and the platforms' built-in automation; Act as L2/L3 escalation for the service desk, resolving complex issues and turning recurring problems into documented fixes; Contribute to projects, owning workstreams within larger platform rollouts and upgrades

Requirements

4+ years in IT or workplace engineering, ideally in a cloud-first organisation; Hands-on administration experience with Google Workspace and with Jamf and/or Intune across Mac and Windows; Exposure to SSE or web security tools (Netskope or similar) and to Zero Trust concepts such as device trust and conditional access; Experience administering Jira Service Management or a similar ITSM tool; Using Terraform for Configuration as Code management; Scripting in PowerShell, Bash or Python

Nice to have

Experience with SSO and provisioning (SAML, SCIM); Experience in fintech or regulated financial services; Relevant platform certifications

Benefits

25 days paid annual leave; 3 paid days off for volunteering or L&D activities; Extended maternity and paternity leave covered by the company; Personal L&D budget of 500 EUR per year; Additional health & dental insurance; Mental wellbeing platform; Fully covered Multisports card; Food vouchers; Snacks, light food, drinks in the office; WFH equipment allowance; Flexible working from home; Sabbatical Leave; Share options