IT & Systems Administrator

Tin Can is building a safer, simpler way for kids to connect without smartphones, creating screen-free devices and services that let families call the people who matter most. As the company scales to thousands of families, it is hiring its first dedicated IT & Systems Administrator to own internal IT end to end, from day-one provisioning to the security of every account the team uses.

Responsibilities

Select and implement SSO, bring apps behind it, and enforce MFA; Stand up device management across Mac and Windows, including enrollment, encryption, patching, and device inventory; Administer Google Workspace users, groups, sharing policies, and security settings; Build an access model with role-based permissions, regular access reviews, and a request-and-approval path; Own onboarding so every new hire has a working laptop, logins, and access before their first standup; Make offboarding airtight, including access revocation, device recovery, and file handover; Be the helpdesk for everyone at Tin Can for access, hardware, accounts, and everyday issues; Own the IT side of office moves and build-outs, including workstations, conference-room A/V, and wireless access points; Write runbooks, standards, and self-serve help docs, and report on provisioning time and open risks

Requirements

5+ years in IT at technology companies, ideally including both an early-stage startup and a company operating at scale; Hands-on experience rolling out MDM and SSO, ideally from scratch; Deep Google Workspace admin experience; Comfort supporting both macOS and Windows; Practical security mindset, including knowing which controls matter at 35 people versus 100+; Fluency using AI across troubleshooting, scripting, and documentation; Clear, patient communicator who can walk non-technical teammates through fixes; Genuinely happy as an individual contributor for the long haul; Low-ego and collaborative; Based in Seattle and ready to work from the office 4+ days per week