Itinerary Designer/Concierge

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar—each experience a celebration of the region’s flavors and spirit.

For more information: auberge.com/solage

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Embark on a creative adventure as an Itinerary Designer, where your passion for travel and meticulous planning will shape unforgettable journeys for our guests. With your keen understanding of local excursions and a flair for crafting seamless experiences, you'll be the architect of personalized itineraries that turn travel dreams into extraordinary realities.

Responsibilities

Collaborate with guests to understand their visit preferences, interests, and budgets, tailoring itineraries to meet their unique expectations.; Stay informed about various local destinations, including cultural, historical, and recreational aspects, to design well-informed and captivating itineraries.; Coordinate transportation, accommodations, activities, and other travel logistics to create comprehensive and seamless itineraries.; Develop and manage guests' travel budgets, providing options and ensuring alignment with clients' preferences.; Create detailed and visually appealing itineraries, including relevant information such as reservations, contact details, and essential travel documents, while maintaining clear and effective communication with clients.

Requirements

Minimum two years as a Trip Designer, Concierge, or Guest Services Agent, specializing in luxury adventure travel.; Excellent service, etiquette, and protocol skills and knowledge in all facets of communication.; Familiarity with local area and local geography, recreation opportunities, restaurants, events, sights, and other places of interest.