Junior Analyst Account Receivable (Mandarin Speaker)

Responsibilities

Processes new accounts. Sets up files, obtains required information, conducts credit investigations in accordance with policy guidelines and procedures to ultimately provide to the Business Lines with a sound credit limit recommendation.; Reviews and maintains customer credit files with current credit reports and other required information and documentation.; Maintains continuous communication with field sales reps and sales managers on the status of problem accounts regarding credit hold situations. Uses these resources to assist with collection process.; Maintains working relationships with other departments, i.e. customer service, sales, and legal to jointly resolve receivable issues that might affect near future delivery of orders.; Maintains a proven working knowledge of the accounts receivable system, maximizing technology in the credit and collection process.; Handle critical cases with Customers that filled in bankruptcy.; Provides required reports to management on the status of specific accounts.; Maintain close working relationship with internal counterparts on release block order, purchase of the customer credit report.; Ensure adherence and compliance of company's credit policy and controls before release any block order in an accurate and timely manner; Liaise with customer service and sales department to put on credit hold in line with the term and conditions of customer payment status; Update details information into Serrala tool and consults approval matrix to avoid audit queries. To export Serrala information into a text file as and when it was requested by segment.; New customer process - Analyzing / Request information to recommend credit limit, including analysis of financial statements (P&L and BS). Request business decision if risk factors are evident to COE team to finalize the excel template file with a COE, if there are any additional changes before introduce the Coface (DRA) “Debtors Risk Assessment”; Credit Insurance (Coface) - Monitor and request Credit Insurance Limit, if credit limit is insufficient due to higher turnover; Assist in trouble shooting, identification and communication on the potential issues.; Participate in continuous improvement in process efficiency and effectiveness.; Perform ad-hoc assignment on regression test and project testing

Requirements

Bachelor’s degree in Finance, Business Administration, Accounting, or a related discipline; Strong communication skills in English and Mandarin both written and verbal; Proficiency in Microsoft Office applications; familiarity with SAP system