Junior Quality Manager

As a Junior Quality Manager you will work to ensure that our Westwing Collection products meet our high quality standards. You will proactively manage the overall product quality for our existing portfolio of products, taking feedback directly from touchpoints with our suppliers and customers. You will work closely with our Buying, Creative and Engineering teams, to solve problems, determine solutions and implement improvements that will enhance the product experience for our international customer base. This position is permanent and based in Munich.

Responsibilities

Analyse supplier and product performance data and trends to determine key focus areas for improving overall product quality; Work in a cross-functional team to solve problems and implement improvements across our Westwing Collection portfolio, continuously enhancing the quality of our products; Leverage AI-driven tools and automation to optimise quality tracking, data analysis, and reporting processes; Enhance and refine existing quality standards, adapting them as required for new projects and aligning these with suppliers; Build strong, trust based relationships with our suppliers across Asia and Europe, supporting them to improve quality and guiding them through the corrective action process to resolve problems; Act as the key point of contact for customer, delivery, and design service teams for all product quality-related issues affecting your product categories

Requirements

A bachelors degree in engineering with focus on manufacturing / quality management or a finished apprenticeship within manufacturing, furniture craftsmanship or upholstery; 1+ years of experience in a quality management role or working as a furniture craftsman; Strong problem-solving and analytical skills with the ability to manage multiple priorities and projects simultaneously; Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders; Ability to work independently and thrive in a team-oriented environment; Fluency in English

Benefits

A high-performance culture built on trust, feedback and collaboration; An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone; A flexible hybrid setup with 3 office days per week - because strong connections and quick collaboration make great ideas happen; Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas; 30 days of paid holiday to rest, recharge, and come back ready to create; A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect; Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers; Wellbeing support through mental health resources, sports memberships, and preventive care; Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet; Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl; One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower; Team rituals that celebrate results and togetherness - from Movie Nights and Oktoberfest to Summer & Winter Parties