Key Account Manager

Are you a high performing Key Account Manager, Technical Sales, Business Development Manager or Technical Sales Engineer, on the rise of your career in a customer facing role, who would like to work for a highly profitable manufacturing Plc based in the North Midlands/Staffordshire borders? Reporting into the Sales Director, a vacancy has arisen for a Key Account Manager, focussed on developing relationships with the European customer base and spotting new opportunities to increase revenue. Working as part of a dynamic commercial team, in a fast-paced production environment, you will sell castings and machined parts to the Truck, Commercial Vehicle/Automotive and general engineering markets.

Responsibilities

Look after and grow a group of important customer accounts across the commercial vehicle and engineering sectors; Build strong working relationships with customers at different levels, including purchasing, quality, engineering, logistics, project teams and senior managers; Create clear account plans that highlight opportunities, margin improvements, contract risks and longer-term growth potential; Be the main day-to-day contact for assigned customers, making sure communication is clear, timely and helpful; Spot opportunities for new projects, product supply, technical services, process improvements, aftermarket support and contract renewals; Help manage new part projects so customers can build and test their products on time, including sourcing the services and products needed for each project; Prepare and present quotations and contract information in a clear and professional way; Lead commercial discussions, negotiations and framework agreement renewals; Keep track of account performance, sales pipeline, revenue forecasts, customer feedback and market activity; Help resolve customer issues by bringing the right internal teams together and keeping everyone updated

Requirements

Technical qualification in an engineering discipline (e.g., NVQ level 5 or higher, apprentice trained, or graduate); You will be a KAM, Technical Sales Manager, Business Development Manager or in Customer Relationship Management; A good understanding of engineering customers and how purchasing, technical, operational and project teams make decisions; A proven record of keeping key customers, growing sales, improving margins and building long-term commercial relationships; Experience looking after complex accounts, longer sales cycles, technical proposals or customers with more than one site; Good commercial awareness, including pricing, margins, forecasting, contract terms and negotiation; Confidence discussing technical products, drawings, specifications, service requirements or engineered solutions with customers and internal teams; A team player, able to problem solve and deliver technical solutions to customers; An inquisitive and energised person with a driven personality and a thirst for learning; Excellent communication, interpersonal and negotiation skills; Comfortable using CRM systems, Microsoft Office and sales reporting tools; Full UK driving licence and willingness to travel to customer sites worldwide

Nice to have

Training in strategic account management, consultative selling, solution selling or negotiation; Experience of working with OEMs, Tier 1 suppliers, industrial manufacturers, automotive or similar technical sectors; Selling into the automotive, engineering or manufacturing industries

Benefits

Bonus; Car; Benefits; Friendly and energised environment