Key Account Manager

US Conec is seeking a results-driven Account Manager, ideally in the greater Chicago area, to join our corporate team. In this role, you’ll manage strategic customer relationships, drive revenue growth, and align account strategies with company goals. You’ll collaborate across departments to deliver exceptional service, support product development, and strengthen US Conec’s market position in the fiber optic industry. This position is ideal for candidates with 3+ years of commercial experience in fiber optics who thrive in customer-facing roles and enjoy building long-term partnerships.

Responsibilities

Achieve budgeted sales levels across assigned product lines; Manage selling expenses within established limits or budget; Own and grow relationships with assigned Core, Key, and Growth Accounts; Establish and maintain strong relationships with key decision-makers; Align US Conec business planning with customer strategic goals; Coordinate internally with Customer Service, Product Management, Engineering, and Manufacturing; Support Strategic Account Managers with objectives and programs; Assist Inside Sales Representatives and Customer Service teams through coaching and supervision; Maintain high-level knowledge of multi-fiber connectors, single fiber connectors, optical cable termination methods, and optical networking standards; Promote US Conec products using professional selling techniques and technical expertise; Participate in sales programs and promotions to increase market share; Contribute to marketing initiatives including press releases, promotional literature, and trade show planning; Identify new product opportunities and communicate market insights to Product Management; Analyze customer markets, business drivers, and strategic needs to inform account planning; Provide monthly reports to the Regional Sales Manager; Coordinate resolution of product-related field performance issues

Requirements

Bachelor’s degree or equivalent experience; Minimum 3 years of commercial experience in the fiber optic industry; Strong knowledge of fiber optic cable, connectors, and hardware; Advanced PC skills including Salesforce.com, Excel, Word, and PowerPoint; Excellent interpersonal, verbal, and written communication skills; Strong presentation and relationship-building abilities; Willingness to travel as needed

Nice to have

Technical or engineering background

Benefits

Competitive base salary with performance-based bonus potential; 4 weeks of PTO; Health, dental, and vision plans; 401(k) retirement savings plan with employer match and planning resources; Collaborative, team-based culture; Paid holidays and employee recognition programs; Opportunities to work with global customers and industry leaders; Community engagement and STEM outreach initiatives