Key Holder - Aveda

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Responsibilities

Support the Store Manager and Assistant Manager to ensure smooth efficient running of the Store; Use outstanding coaching and mentoring skills to lead by example and model behaviors for sales team to provide inspirational, authentic and personalized customer service; Achieve all sales and customer service targets; Carry out essential start and end of day cash reconciliation; Responsible for opening and closing the store on a rota basis

Requirements

Proven retail experience preferably within cosmetics; The ability to provide inspirational, authentic and personalized customer service; Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment; Previous experience with retail point-of-sale software; Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Nice to have

Previous retail operations experience including cash reconciliation and opening and closing the store; Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets

Benefits

Progressive career opportunities; Outstanding training and development; Competitive remuneration and benefits package; Health insurance coverage (medical, dental, and vision insurance); Wellness and family support programs; Life and disability insurance; Retirement savings plans; Education-related programs; Paid holidays and vacation time; Competitive incentive compensation programs; Participation in applicable Commission/Bonus Plan