KFC - Sr. QA Engineer

Yum! Brands, Inc. is the world's largest restaurant company by system units, with over 56,000 restaurants in over 155 countries, home to iconic brands like KFC, Taco Bell, and The Habit Burger Grill. Our relentless pursuit of digital excellence is transforming the QSR industry. Our proprietary "Byte by Yum! Commerce Platform" is the sophisticated e-commerce engine driving this transformation. It encompasses all digital ordering channels – from our brand-specific mobile apps and websites to in-restaurant kiosks and emerging digital touchpoints. This platform is meticulously crafted to deliver seamless, personalized, and efficient ordering experiences for millions of customers globally. We are seeking an experienced Senior Quality Assurance Engineer II to own and drive the testing strategy and quality practices for the Byte by Yum! Commerce Platform. In this role, you will lead the testing discipline across globally distributed engineering teams and ensure our e-commerce platform consistently delivers reliable, scalable, and high-quality digital experiences to millions of customers worldwide.

Responsibilities

Define and drive the overall testing strategy and quality standards for the platform.; Build and maintain scalable, maintainable automation frameworks across web and mobile applications.; Perform hands-on manual and exploratory testing for new features, edge cases, and pre-release sign-off, particularly in scenarios where automation isn't practical or mature yet.; Establish best practices for functional, integration, end-to-end, and performance testing.; Establish quality standards, testing guidelines, and best practices across engineering teams.; Collaborate with engineering, product, and DevOps teams to embed quality into the CI/CD pipeline and development lifecycle.; Oversee test planning, execution, and reporting to ensure high levels of release confidence and platform reliability.; Continuously evaluate and improve testing tools, frameworks, and processes to support platform growth and scalability.; Lead defect management processes, ensuring issues are properly prioritized, tracked, and resolved.

Requirements

Bachelor's degree in computer science, or related technical field.; 10+ years of experience in software quality assurance, with at least 3 years in a senior test role supporting large-scale e-commerce or high-volume consumer platforms.; Proven experience leading testing strategies and quality initiatives in complex software platforms.; Strong hands-on experience with at least one of test automation frameworks (e.g., Maestro, Playwright, Cypress, Selenium, Appium).; Ability to collaborate effectively across engineering, product, and DevOps teams.; Strong leadership, communication, and problem-solving skills in fast-paced, agile environments.; Strong problem-solving skills and a passion for delivering high-quality software.; Ability to collaborate effectively across distributed global teams.; Strong spoken and written English for international collaboration.; Adaptable and comfortable with change — able to adjust testing priorities, tools, and approach quickly as product direction, requirements, or tech stack evolve.

Nice to have

Experience with Maestro for mobile UI automation (preferred); Experience working with large-scale, high-transaction e-commerce systems; ISTQB or other relevant QA certifications; Knowledge of performance or load testing tools.

Benefits

100% salary during the probation period.; 18 days of annual leave per year.; Five "Recharge Days" – extra days in addition to company holidays.; One day of paid leave for your birthday.; 2 days WFH/ week.; Half-day Fridays.; Full salary insurance.; 13th-month bonus.; Advanced health insurance (Generali).; Regular team and engagement activities.; LinkedIn learning and training courses, based on company policy.; MacBook and monitors.